Sadly one week after taking delivery of my new ALT Z1 it’s stopped dead - massively inconvenient as I’m now the other side of the bloody world
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Sadly one week after taking delivery of my new ALT Z1 it’s stopped dead - massively inconvenient as I’m now the other side of the bloody world
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Bremont U2/51
Bremont Alt-Z1
Oh geez! That’s not good at all! Have you already contacted the team? I’ve heard of similar situations where customer service have gone to extraordinary measures to straighten situations like this out. Hope you get it sorted and possibly replaced ASAP!
Waiting for feedback from retailer first
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Bremont U2/51
Bremont Alt-Z1
That’s not good, Rod. I’m sure HQ will straighten this out for you in their usual fashion.
Any immediately obvious signs to as why it’s stopped?
J.
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Yes not overly concerned just irritated - so far response from retailer has been fine (will report fully)
No idea as to cause - however - I did note when first purchased that it seemed to run down rather quicker than anticipated
Let’s see what happens
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Bremont U2/51
Bremont Alt-Z1
Just an update
Watch was returned to Sellors - they have returned it to BREMONT
At present I’m watchless cashless (INC £200 fedex) and none the wiser
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Bremont U2/51
Bremont Alt-Z1
To update everyone. The fault was mechanical and BREMONT have identified it as a material defect. Im happy to say that Giles intervened and that they will be sending the watch back to me (currently in the Far East), via the Bremont Boutique in Hong Kong, when i visit in early April. Obviously a bit annoyed that a purchase made in February won't finally be on the wrist until April but, in fairness, both C W Sellors as the retailer and Bremont have been very communicative.
Bremont U2/51
Bremont Alt-Z1
Not good so far
Friday morning 11am in Hong Kong
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Bremont U2/51
Bremont Alt-Z1