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Thread: Sadnesss [emoji3517]

  1. #1
    Senior Member thebounder's Avatar
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    Sadnesss

    Sadly one week after taking delivery of my new ALT Z1 itís stopped dead - massively inconvenient as Iím now the other side of the bloody world


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    Bremont U2/51
    Bremont Alt-Z1

  2. #2
    Administrator jwalker9's Avatar
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    Oh geez! That’s not good at all! Have you already contacted the team? I’ve heard of similar situations where customer service have gone to extraordinary measures to straighten situations like this out. Hope you get it sorted and possibly replaced ASAP!

  3. #3
    Senior Member thebounder's Avatar
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    Waiting for feedback from retailer first


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  4. #4
    Moderator RedsBluesGreens's Avatar
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    Thatís not good, Rod. Iím sure HQ will straighten this out for you in their usual fashion.

    Any immediately obvious signs to as why itís stopped?

    J.


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  5. #5
    Senior Member thebounder's Avatar
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    Yes not overly concerned just irritated - so far response from retailer has been fine (will report fully)
    No idea as to cause - however - I did note when first purchased that it seemed to run down rather quicker than anticipated
    Letís see what happens


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  6. #6
    Senior Member thebounder's Avatar
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    Just an update
    Watch was returned to Sellors - they have returned it to BREMONT
    At present Iím watchless cashless (INC £200 fedex) and none the wiser


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  7. #7
    Senior Member thebounder's Avatar
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    To update everyone. The fault was mechanical and BREMONT have identified it as a material defect. Im happy to say that Giles intervened and that they will be sending the watch back to me (currently in the Far East), via the Bremont Boutique in Hong Kong, when i visit in early April. Obviously a bit annoyed that a purchase made in February won't finally be on the wrist until April but, in fairness, both C W Sellors as the retailer and Bremont have been very communicative.
    Bremont U2/51
    Bremont Alt-Z1

  8. #8
    Moderator RedsBluesGreens's Avatar
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    Quote Originally Posted by thebounder View Post
    To update everyone. The fault was mechanical and BREMONT have identified it as a material defect. Im happy to say that Giles intervened and that they will be sending the watch back to me (currently in the Far East), via the Bremont Boutique in Hong Kong, when i visit in early April. Obviously a bit annoyed that a purchase made in February won't finally be on the wrist until April but, in fairness, both C W Sellors as the retailer and Bremont have been very communicative.
    Thatís good to hear. Do post some pictures when you, finally, get the watch on your wrist.

    J.

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