Page 1 of 2 12 LastLast
Results 1 to 10 of 15

Thread: Sadnesss [emoji3517]

  1. #1
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297

    Sadnesss

    Sadly one week after taking delivery of my new ALT Z1 itís stopped dead - massively inconvenient as Iím now the other side of the bloody world


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  2. #2
    Administrator jwalker9's Avatar
    Join Date
    Feb 2011
    Location
    Atlanta, GA
    Posts
    2,405
    Oh geez! That’s not good at all! Have you already contacted the team? I’ve heard of similar situations where customer service have gone to extraordinary measures to straighten situations like this out. Hope you get it sorted and possibly replaced ASAP!

  3. #3
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297
    Waiting for feedback from retailer first


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  4. #4
    Moderator RedsBluesGreens's Avatar
    Join Date
    Sep 2012
    Location
    United Kingdom
    Posts
    2,190
    Thatís not good, Rod. Iím sure HQ will straighten this out for you in their usual fashion.

    Any immediately obvious signs to as why itís stopped?

    J.


    Sent from my iPhone using Tapatalk

  5. #5
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297
    Yes not overly concerned just irritated - so far response from retailer has been fine (will report fully)
    No idea as to cause - however - I did note when first purchased that it seemed to run down rather quicker than anticipated
    Letís see what happens


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  6. #6
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297
    Just an update
    Watch was returned to Sellors - they have returned it to BREMONT
    At present Iím watchless cashless (INC £200 fedex) and none the wiser


    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  7. #7
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297
    To update everyone. The fault was mechanical and BREMONT have identified it as a material defect. Im happy to say that Giles intervened and that they will be sending the watch back to me (currently in the Far East), via the Bremont Boutique in Hong Kong, when i visit in early April. Obviously a bit annoyed that a purchase made in February won't finally be on the wrist until April but, in fairness, both C W Sellors as the retailer and Bremont have been very communicative.
    Bremont U2/51
    Bremont Alt-Z1

  8. #8
    Moderator RedsBluesGreens's Avatar
    Join Date
    Sep 2012
    Location
    United Kingdom
    Posts
    2,190
    Quote Originally Posted by thebounder View Post
    To update everyone. The fault was mechanical and BREMONT have identified it as a material defect. Im happy to say that Giles intervened and that they will be sending the watch back to me (currently in the Far East), via the Bremont Boutique in Hong Kong, when i visit in early April. Obviously a bit annoyed that a purchase made in February won't finally be on the wrist until April but, in fairness, both C W Sellors as the retailer and Bremont have been very communicative.
    Thatís good to hear. Do post some pictures when you, finally, get the watch on your wrist.

    J.

  9. #9
    Senior Member thebounder's Avatar
    Join Date
    Dec 2015
    Location
    Manila, PHILIPPINES
    Posts
    297
    Not good so far
    Friday morning 11am in Hong Kong




    Sent from my iPhone using Tapatalk
    Bremont U2/51
    Bremont Alt-Z1

  10. #10
    Senior Member
    Join Date
    Jul 2012
    Location
    Bournemouth
    Posts
    645
    Quote Originally Posted by thebounder View Post
    Not good so far
    Friday morning 11am in Hong Kong




    Sent from my iPhone using Tapatalk
    It did mention on website that opening hours is 11am and may be different today due to holidays.
    Hope you hadn't long to wait and you are pleased with the outcome.

    Sent from my SM-G950F using Tapatalk
    Last edited by Andyg156; 04-05-2019 at 11:21 AM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Top Watch Sites