"As to why the problem exists, who knows - my own opinion is that I think Bremont are over-reaching themselves by producing too many types of watches and perhaps losing focus and attention to detail but this is just speculating. In the end, I don't really care - what I do care about is the after sales service when a brand new watch is not doing the job it was designed to do.[/QUOTE]"
Virtually all start up companies go thru this same problem dealing with success! It is very easy to get ahead of yourself because you have so many good ideas you want to bring to the market! The hard part is to figure when to slow down and be true to your core values! This is not the first time Bremont has had a few issues bringing out a new model, but I have never seen a company solve their problems quicker and address their problems faster! If you never make mistakes you are not trying hard enough! One of the great things about this FOURM is that we have a direct link to the customer sevice side of Bremont all the way to the Top! I assure you they are listening and are quick to respond! One of the things that draw customers to Bremont is the number of choices you have so you can make an individual choice that fits you not the crowd! Their relationship with the military is a noble and smart choice! The individual models for units are not new models but core watches with unit cosmetics! When you make aviation inspired watches you want pilots to wear them!!! It does not bother me to see individuals to ask questions about their watches when they have problems! I just might learn something from a comment from a member that will keep me from having a problem with my collection! Their will always be a few people that have a bad experience with a company that cannot be fixed! For those few it is their choice to move on and look for a different product! Bremont is not the watch for everyone and they should not try to be that! In closing, I think Bremont will sort out the problems with some of their new models quickly to the satisfaction of their owners and these watches will be the PRIZE in their collection! Remember watches are complicated and extremely difficult to manufacture and sometimes sh_t happens! CHEERS Jim